Is your DaVinci Vaporizer out of warranty? To continue to provide exceptional service to our customers, DaVinci offers an extended warranty service for its Vaporizer units.
Additional Warranty Period: 6 months from purchase
Who should get this extended warranty?
- Out of warranty units needing repairs
- Units not covered by the original manufacturer warranty
- Units needing the batteries replaced.
What’s covered?
- Battery replacement
- Parts covered by the original manufacturer’s warranty
- Internal circuitry and software replacement
- External hardware
What’s not covered?
- Damage due to malicious intent or neglect
- Normal wear and tear
- Glass
- Cosmetic Damage
- Liquid damage
Guidelines:
After your purchase, simply contact the customer service department with your order number. Our friendly representatives will issue a RMA number and provide return instructions.
Email: [email protected]
Phone: 1.800.336.7224
Please review the guidelines for returning your vaporizer at http://www.davincivaporizer.com/returns/
Failure to adhere to these guidelines will result in the package being returned to sender.
Once received, our engineers will inspect and either repair or replace the vaporizer unit within 3-5 days and then ship it back to the address provided.
*No refunds on extended warranty products.